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Jeff Low’s retinue of stop-motion spots for Telstra, Australia’s broadband and mobile provider, were wrangled into being with the help of some astute one liners and the dexterity of stop-motion master Tobias Fouracre, whose credits include Isle of Dogs and Fantastic Mr Fox. 

There are 26 Telstra spots in all, each featuring a critter (prawn, lizard, sheep, parrot, frog, rat… it’s a cast assembled from Aesop’s Fables) extolling the brand’s connective virtues in specific Aussie locations – the likes of Flinders Island, Northcliff, Rocky Cape. And collectively, they won Low a joint Best Director gong at shots 2024 APAC Awards. 

It’s not false modesty to say that I truly cannot believe my luck.

It’s not Low’s first rodeo. Wind back the clock to 2015, and there he is, accepting a shots Director of the Year award for his interactive Skittles Cat campaign with BBDO Toronto (just place your fingertip on the on-screen Skittle and let the feline do the work).  

“Awards must have an invisible impact on us, right?” he says of his gong hoard. “It’s certainly not a dramatic impact – I still get my ass handed to me by other directors even after winning... but it’s flattering and amazing to me that I am not a karaoke host in deep French Canada, divorced and living above a bar. It’s not false modesty to say that I truly cannot believe my luck.” 

All in all, it’s not a bad result for a former bassist and keyboard jockey for a bunch of bar bands and Bowie tribute acts playing to liquored-up students. Low got his break by selling a PC to a customer who turned out to be a production manager in search of an assistant. Like music, it seems, a good career break is all about timing.  

It’s a common thing for people in comedy to be failed musicians ... it must have something to do with rhythm.

“It’s a common thing for people in comedy to be failed musicians, in some way, I’ve found,” remarks Low. “It must have something to do with rhythm.” He credits his years as a musician for one of his attributes as a director of comedy. “I do tend to work more with my ears than my eyes,” he says, “at least up front. When I hear a thing, I can see it, and because I spent so much time in recording studios, I know how to get a sound design going pretty fast – and that becomes the basis for deciding what shots will get the most from a given piece of writing.”

Telstra – Better On A Better Network (Making Of)

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Looking back at the Telstra spots, he hands a lot of credit to Micah Walker’s Bear Meets Eagle on Fire. “The agency was so kind to me on this job. They gave me hard-won ingredients and I was just tasked with making it funnier. I mean, that’s a dream if you’re me. I would take whatever animal and place they had predetermined, and just perform dialogue into a microphone until I hit some bits I felt were a good way to get a laugh. Human truths rather than jokes was sort of how I tried to think of it. Relatable and complex emotional lives inside a childlike visual. It’s a place I feel like I understand pretty well.” 

I never had a ‘big break'. It’s mostly all just been a brick-by-brick sort of thing.

One of the first spots with which he felt he was hitting his stride as a director was the fruity weirdness of his General Mills Fruit Snacks Cocoon spot from 2011. “It was disturbing but had the subtext of a boy ‘coming out of the closet’. I remember being a bit disappointed that I was good at THAT and not something that looked more like a Paul Thomas Anderson film. I have a cartoon mind – but I don’t want that kind of mind. 

“I never had a ‘big break’,” he continues. “It’s mostly all just been a brick-by-brick sort of thing. I will say, though, that my personal world view puts a ton of emphasis on luck. Everything about me and any success I’ve had is, at a minimum, 88 per cent luck. One hundred per cent if you consider the fact that I didn’t author how my brain works.” 

Setapp – Snake

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When it comes to how comedy works, and works in the service of a brand, Low has some basic tenets. First off, he says: “The writing. Not funny on paper = not funny ever.” And it’s in the writing that he finds his own bottom line from which to make something good. “The way I work now is to ask myself, ‘What would you shoot if this had to be great?’ rather than anything resembling, ‘How do I get this job?’. This forces me to write, or at least to rearrange, to suit my brain. And if I can’t adjust the writing at all, I shouldn’t be on that job and they should hire someone else that’s good at just executing what’s on the page.”  

Servicing both the brand and the comedy requires deft creative footwork. “There are competing agendas,” he agrees. “I want a thing to be funny or entertaining. They want to sell a thing. These two objectives often end up tilted too far towards the selling a thing.”  

The way I work now is to ask myself, ‘What would you shoot if this had to be great?’ rather than anything resembling, ‘How do I get this job?’. 

Comedy and being funny is a serious business, especially when it comes to hitting the funny bone in the confines of a 15-, 30- or 60-second spot. “Advertising comedy is a weird thing. When it works it behaves much more like curated journalism than ‘comedy’ as we normally think of it. Your audience hates you and you have 27 seconds (longer if you’re lucky) to set it up and make it funny. This is what we’re working within and so it adds up that it’s very different from making sketch comedy, or a movie or something. This is why non-ad directors tend to make awful ads. They aren’t good at it. Why should they be?”  

The ones who are good at it, he adds, include Revolver’s Co-Founder Steve Rogers, whose big hitters include the Tourism Australia Dundee Super Bowl spot from 2018, which corralled a star-studded cast that included Margot Robbie, Hugh Jackman and Russell Crowe, and was watched by a 100 million people. 

Of his own work, however, he’s more reticent in choosing a favourite. “Once I’ve seen the final cut, that’s generally the last time I think about a thing I did,” he admits. “Although I do find that my stop-motion stuff feels like my rhythm, so it’s easy for me to not hate it upon re-watch. I like the snake guy,” he adds. “That was funny.”  

shots Awards Asia Pacific 2025 is open for entries now. Click here to see more details.

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